Voiteq named Supply and Demand Chain Executive 100 “Top Supply Chain Transformations”
August 8, 2019
Voiteq has been named on the Supply and Demand Chain Executive “100 Top Supply Chain Transformations” List for 2019 for its transformative work with Penske, one of the nation’s largest full-service truck leasing providers. The award spotlights successful and innovative transformation projects that deliver bottom-line value to small, medium and large enterprises across the range of supply chain functions.
Consumers today are asking more from businesses than ever: faster order fulfilment times, increased accuracy in fulfilment, adaptability to customer needs and more. These demands are leading companies to seek creative solutions to drive performance. Penske, did just that, turning to Voiteq to implement an industry-leading voice solution to help them complete their preventative maintenance.
Penske has previously been using a paper checklist to complete their inspections, creating issues with consistency and accuracy in the process. Today, all of Penske’s inspections are driven by voice, allowing them to ensure process compliance and increase productivity. This change led to increased vehicle uptime by more than 70,000 hours per year, leaving Penske’s customers happy and satisfied.
“Our approach uniquely positions Penske to care for and maintain the increasingly complex vehicles on the market today, and the emerging vehicle technologies that will be part of the trucking industry in only a few years,” said Gregg Mangione, senior vice president of maintenance at Penske Truck Leasing. “We’re putting the technology our technicians need to work smarter and faster right at the point of repair to keep our customers and their businesses moving forward.”
Voice solutions are being deployed across all industries and with all different use cases, as the need to increase efficiency becomes more and more common. “We have customers in the 3PL space using voice in cold storage environments, and customers in the retail space using it to fulfil omnichannel orders and meet rising customer expectations,” said Gary Oldham, vice president of sales for Voiteq. “There is no one industry or use case that voice technology is limited to. It’s all about the improvements to productivity, accuracy, and training time that it can offer.”
“Every year our list of submissions for the SDCE 100 continues to grow as more companies rely on the expertise of supply management for innovative decision-making. Our winners raise the bar for what is achievable in the supply chain,” says John R. Yuva, editor for Supply & Demand Chain Executive. “With a variety of company sizes and industry sectors represented, our Top 100 are leading examples for how to approach and solve supply chain challenges. Congratulations to our 2019 winners and the projects that delivered greater operational efficiencies and bottom-line results across the supply chain.”
To learn more and see the full list of SDCE Top 100 winners, view the latest issue of Supply and Demand Chain Executive here.