Our qualified professional services team have over 200 years of Voice experience across a wide range of vertical markets. We have successfully delivered the highest quality solutions on a global scale.Request More Info
From the design stage through to implementation, our Project Managers use the industry standard PRINCE2 methodology ensure that all aspects of our projects are tracked and managed to a successful conclusion. Throughout the project we maintain a full set of project documentation including solution specifications, project plans, risk logs, issues lists, project status reports and post-project reviews.
Our Solutions Consultants have a unique combination of Voice, warehousing and technical experience that enables them to not only design a solution to your requirements, but to also provide advice and recommendations based on industry best practice and their knowledge of numerous successful projects.
Our Software Development team is responsible for our core product roadmap as well as customer-specific enhancements. By using modern development tools and methodologies, we have delivered robust, scalable software applications that underpin our customers’ daily operations and are supportable and extensible in the future.
We know very well that it takes more than good design and technology to ensure a successful implementation. Our Delivery Consultants are specialists in providing the change management, training and implementation support vital to user acceptance and adoption of the new solution. In the build up to go-live and in the days following, our team will be on-site to share their knowledge and ensure that your users, supervisors and administrators are able to effectively use and manage the solution.
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