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CUSTOMERS > FEEDBACK

Here's what our customers have to say about us and our solutions:

PandH “Palmer and Harvey selected to partner with VoiteQ because of their extensive knowledge of voice solutions, their experience within the grocery sector but most of all because of VoiteQ’s proven ability to deliver software solutions with tangible benefits.”
Martin Rowberry, Warehouse Planning Manager, Palmer and Harvey
Inter

Internacionale’s relationship with VoiteQ is key to delivering improvements throughout the warehouse, both through the use of voice to achieve automation and through the company’s depth of warehouse expertise.”
Isabel McCabe, IT Manager, Internacionale

Booths
“We chose VoiteQ specifically because of their understanding of our business and their expertise in our sector.””
Andrew Rafferty, IT Manager at Booths
RP

“As a trusted partner we had no hesitation in recommending VoiteQ for this project. They have a long and successful proven track record for successfully deploying voice technology and they also have exceptional technical experience and knowledge which is vital.”
Martin Hiscox, EMEA and APAC Leader, RedPrairie discussing the John Lewis Implementation

McLeish

“Dealing with a retail focussed company, which understand the fast moving demands from running a retail store, helps greatly. VoiteQ are always available to discuss plans and provide informed suggestions of where we can improve our business through using VPoS and their many management tools.”
Stanley Morrice, Managing Director, McLeish Brothers Ltd

WHSmith “We’ve always found the VoiteQ team great to work with, they respond to our issues quickly and efficiently, and they are always willing to help, developing a solution to meet our specific needs. We’re looking forward to expanding our use of voice technology and our work with VoiteQ.”
Jim McCafferty, Site Manager for WHSmith’s
Sands
“We chose to work with VoiteQ because they have a very good understanding of IT and Retail and have combined the two to produce a system that delivers on the promises that it makes. VoiteQ are a professional group of people who can take on any size of project and help their customer by really understanding their needs and providing solutions to suit them.”
David Sands, Managing Director of David Sands Ltd
Spicers
“VoiteQ has produced remarkable results for us and I believe that they will give us a unique advantage over our competitors. Implementation so far has been very simple due to VoiteQ’s co-operation, friendly attitude and flexibility.”
Bobby Arman, Spicers Logistics Manager
NHS

“VoiteQ has a successful track record of delivering VoiceMan into warehouses, and the technology is reliable, effective and easy to use. VoiteQ clearly understands the specific needs of our industry and is able to meet our requirements.”
Chris Williams, Operations Director at NHS Supply Chain

Pets

“Talkman is proving to be invaluable to our business and the level of service we have received from VoiteQ has been excellent.”
Simon Hayward, Warehouse Management Systems and Project Manager at Pets at Home

LBS “Not only were we impressed by the results of the trial, but we really liked VoiteQ’s approach to the project, working with us as partners to create a solution that meets our exact requirements. Their knowledge and experience of implementing voice solutions enabled them to tailor their system to cope with the nuances of our business.”
Graham Money, Littlehampton Book Services’ Operations Director
Supergifts
“VoiteQ also offers a personal level of customer service which we have been extremely impressed with. From adapting to our specific requirements to offering personal in-store assistance during the implementation, nothing seems to be too much trouble.”
David Facer, Head of Supergifts
Booths
“We needed a provider who was prepared to be flexible and integrate their voice solution into our existing WMS.””
Andrew Rafferty, IT Manager, Booths
PandH “VoiteQ’s VoiceMan solution has added another dimension to our warehouse management system that enables us to provide a much more efficient and accurate service to our customers. This was our aim from the outset.”
Julian Streeter, Managing Director- Operations, Palmer and Harvey
Brakes

“Having seen the benefits in the picking process, and the way in which our staff have embraced the technology it makes sense to deploy voice technology across as many of the warehouse functions as possible.”
Operations Manager, Brakes (Thorpe depot)

Inter
“VoiteQ developed an interface between Prologic and Talkman, so the same replenishment information is now automatically converted to voice. The process is far quicker which enables Internacionale to effectively plan the warehouse activity.”
Isabel McCabe, IT Manager, Internacionale
Spicers
“Voice has integrated easily with our existing IT infrastructure and the technology has been received as a breath of fresh air in the warehouse.”
Bobby Arman, Spicers Logistics Manager
Sands
“VPoS from VoiteQ provides a fully automated system that accurately controls stock levels and provides us with real time information of which products are selling within each store”
David Sands, Managing Director of David Sands Ltd
Good2Go

We have found that new staff members adapt to the system quickly and find the lottery machine more difficult to pick up, than the till system.
John Murray, Good2Go

Supergifts

“Coming from a convenience store background VoiteQ has an implicit understanding of the retail market and VPoS has been designed with ease and usability for the retailer as the foremost concern.”
David Facer, Head of Supergifts

McLeish “The power VPoS provides, to manage key data within our business, is something we had to have and dealing with VoiteQ in the past made the choice easy.”
Stanley Morrice, Managing Director, McLeish Brothers Ltd
Sands

“We control product setup, pricing, including multiple price lists, and promotions all from the central system (BMS) and this automatically synchronises with both the warehouse management system (LogicMan) and the VoiteQ Point of Sale system (VPoS). We never have any issues with incorrect pricing at stores.”
David Sands, Managing Director of David Sands Ltd

Inter "DataManager has given us access to the information we already had but could not meaningfully use.”
Isabel McCabe, IT Manager, Internacionale
Bells
“Our operation is now so slick, we can easily increase our store numbers using the existing infra-structure.”
David Graham, Joint MD, Bells Stores (Sainsbury’s at Bells)
LeisureParcs “Even from the first demonstration of DataManager we appreciated what an effective tool this would be for our business. DataManager can access the information we already have from our incumbent EPoS system in a more effective manner."
Kate Shane, Head of Finance at Leisure Parcs
Sands

“LogicMan is a ‘real’ real time system where all functions can be carried out simultaneously, including stock counts.” ”
David Sands, Managing Director of David Sands Ltd

Aberness
“Once we’d seen this solution in use, we were convinced that its power would enable us to drastically improve our warehouse process.”
Graeme Hay, Operations Director, Aberness Ltd
Bells

“Initial concerns about user acceptance were quickly proved unfounded. We just put it in and after the initial culture shock everybody loved it.”
Darren Storr, Warehouse Manager, Bells Stores (Sainsbury’s at Bells)

JohnLewis

“Voice technology has proven to be an effective way of streamlining picking and increasing productivity. I am confident that adding voice, in particular the new T5 terminals, to our new WMS will provide us with real business benefits.”
Sue Thorburn,WMS Development Manager, John Lewis

Pets
“The Talkman system has had an instant impact on the productivity of our warehouse, increasing it by up to 40%.”
Simon Hayward, Warehouse Management Systems and Project Manager at Pets at Home
Brakes

“With both hands free and best route picking VoiteQ has helped us to dramatically improve accuracy. Our operatives now pick with an impressive 99.98% degree of accuracy.”
Operations Manager, Brakes (Thorpe depot)

 
 

 
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